# Sign in, disconnect accounts and delete your data

> Sign in to Post Once with email and password, Google or Apple. Reset a forgotten password from the sign-in page. Disconnect a social account from its row on the Bridge page. To delete your Post Once account and its data, email hello@postonce.com from your sign-up address.

Post Once help center, Account and privacy. Source: https://postonce.com/help/account-and-data. Last updated 2026-10-25.

## Sign in

Go to [app.postonce.com](https://app.postonce.com/login) and sign in with:

- **Email and password** (at least 8 characters),
- **Continue with Google**, or
- **Continue with Apple**.

Google and Apple sign-in with the same email as an existing account sign you in to that account.

## Reset your password

1. On the sign-in page, press **Forgot password?**.
2. Enter your email and press **Send reset link**.
3. Open the email "Reset your Post Once password" and follow the link within 1 hour.
4. Choose a new password and press **Reset password**.

If the link says it is invalid or has expired, request a new one.

## Disconnect a social account

1. Open **Bridge**.
2. On the account's row, open the three-dot menu and choose **Disconnect**, then confirm.

Post Once stops reading from or posting to that account straight away. Keys you pasted for Backblaze B2 or Amazon S3 are deleted.

You can also remove Post Once's access on the platform itself:

| Platform | Where |
|---|---|
| Google (YouTube and Drive) | myaccount.google.com/permissions |
| Instagram | Settings, Website permissions, Apps and websites |
| Threads | Settings, Account, Website permissions |
| Facebook | Settings and privacy, Settings, Business integrations |
| Dropbox | Settings, Connected apps |
| Backblaze B2 | Delete the application key you made for Post Once |
| Amazon S3 or S3-compatible | Delete the access key you made for Post Once |

When you remove Post Once from Instagram, Threads or Facebook, Meta tells Post Once and it stops using that connection.

## Delete your Post Once account

Email [hello@postonce.com](mailto:hello@postonce.com) from the address you signed up with, with the subject "Delete my account". We delete your account, your platform connections and their tokens, and your post details and publish history within 30 days, and confirm by email when it is done. Files in your own backups stay in your storage, and reposts stay on each platform.

If you are on a paid plan, cancel it first on the Billing page. See [change or cancel your plan](https://postonce.com/help/change-or-cancel-your-plan). What Post Once stores and why is in the [privacy policy](https://postonce.com/privacy).

## Frequently asked questions

### I signed up with Google. Can I add a password?

Yes. Use Forgot password? on the sign-in page with your Google email. Setting a password adds email sign-in to the same account.

### Does disconnecting delete my reposts?

No. Posts already reposted stay on each platform. Disconnecting only stops new reposts to or from that account.

### Can I change my email address?

Not in the app yet. Email us from your current address and we will help.